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Freshdesk

Business Operations Free trial

AuthenticationFree trial
Rate limitRate limits vary by plan; the free plan is documented around 50 requests per minute

Documentation: developers.freshdesk.com ยท Checked Sep 13, 2026

About

Freshdesk is Freshworks' customer support platform with a documented REST API for tickets, contacts, and agents. It offers a 14-day free trial with no credit card, followed by a free plan for basic ticketing. API rate limits scale with the plan.

Details

Free trial. Check the docs for what happens when it ends.

Auth: Free trial

Rate limit: Rate limits vary by plan; the free plan is documented around 50 requests per minute

Verified: 2026-09-13

Best for: support ticketing helpdesk

Read the docs Back to catalog

Setup

  1. Sign up for the 14-day Freshdesk trial with no card
  2. Find your API key under Profile Settings
  3. Note your Freshdesk subdomain for the API base URL
  4. Authenticate with the API key in the Authorization header
  5. Call endpoints like /api/v2/tickets to manage support tickets
  6. Check plan limits before moving beyond the trial
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